Contact us
Got any questions ?
Contant us
We understand that getting a vehicle can come with questions. Our dedicated support team is here to be your co-pilot, offering friendly guidance and expert advice every step of the way.
For Enquiries
We are more than happy to answer all your questions and guide you through every step pf your new driving journey. Contact us today and let's help you start earning.
+233 (0) 2045 88588
Account & Payments
View upcoming payments, transaction history and access important documents - all in one secure platform. Our team are always available to assist you with accounts & payments related issues.
+233 (0) 2018 63995
Vehicle & Fleet
Ensuring that you are always complaint with road safety regulations and documentations. Our Fleet team will assist you have the peace of mind you need drive safely as you earn with Feenix.
+233 (0) 2045 88588
FAQs
Frequently Asked
Questions
Is it the driver's responsibility to maintain the car or fix vehicle breakdowns?
Yes, drivers are generally responsible for the routine maintenance of their vehicles.Feenix works to provide support to ensure all vehicle stay in good condition within the terms and conditions
What does car routine maintenance include?
Car maintenance involves regular tasks such as oil changes, tire rotations, brake inspections, and other basic upkeep to ensure the vehicle's proper functioning.
Can I request a payment extension or arrangement during an emergency?
Drivers are expected to make timely payments without defaulting. We however understand that life happens and sometimes emergencies may cause difficulties in making payments.Speak to our team to understand what support can be available for your situation.
Is the driver responsible for insurance and roadworthy payments?
This depenends on the payment plan.The Feenix team will full details of your plan and what options are available.
Is there any help I can seek if I'm need of assistance for fixing a broken down car?
Yes ,With Feenix Maintenance Fund, Drivers get the needed support when their vehicle breaks down.Drivers will need to ensure they meet all the terms of the maintenance fund.